Overview
Who we are
ISA Surveys BV
Business address
Email: info@isasurveys.com
What information we collect
Clients
- Name
- Company name
- Telephone number
- Vessel or cargo details
- Survey instructions
- Billing information
Website Visitors
- IP address
- Browser information
- Cookies
- Analytics data
Why We Collect Data
We collect personal data to:
- Arrange and perform surveys
- Issue reports
- Communicate with clients
- Prepare quotations and invoices
- Comply with legal obligations
- Improve website performance
Confidentiality
ISA Surveys treats all survey instructions, reports, photographs, cargo information, vessel information, commercial information and client communications as confidential. Information is only shared with authorized personnel and parties directly involved in the survey assignment unless disclosure is required by law.
Data Security
- Secure cloud storage
- Access controls
- Password protection
- Encrypted communications where appropriate
- Limited access to personnel
How Long We Keep Information
Survey reports and related documentation may be retained for up to 10 years for contractual, insurance, legal and quality assurance purposes.
Sharing Data
ISA Surveys does not sell, rent or trade personal information. Data may be shared with surveyors, laboratories, insurers, legal advisers, IT providers or authorities where necessary for the performance of services or compliance with legal obligations.
GRPD Rights
Users can request:
- Access
- Correction
- Deletion
- Restriction
- Portability
- Objection
Cookies
Simple cookie section.
Contact
Privacy requests:
info@isasurveys.be